customer service
Top 10 Tips For Top-Notch Customer Service
Become a Customer Service Expert
Anyone who works in the customer service industry is surely aware that happy customers make for happy business. But with such busy schedules, how do you make sure that every customer leaves feeling satisfied? Well, at[...]
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Stonebridge College Awarded Feefo Gold Trusted Service Award 2017
February 2017, Stonebridge Associated Colleges has won a Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, rated by real customers.
Created by Feefo, Trusted Service is awarded[...]
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Stonebridge College reviews and the importance of customer service
Make your voice heard
At Stonebridge College, reviews are important to us. We support a network of students, but we know that there are also things that we can learn from you. By sharing ideas and feedback, you can help us to provide new[...]
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Managing performance in a call centre
After completing Certificate in Contact Centre Operations (QCF) Level 3 you’ll understand how to improve the performance of individuals and teams in a contact centre.
Enrol on a nationally recognised qualification that focuses on job satisfaction[...]
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10 customer service must- do’s when in retail
Good customer service is an essential in retail. This infographic can help you make your customer feels valued and recommend you to others
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