Level 3 Diploma in Adult Care (RQF).

Learners will need to produce full and articulate answers to questions - as this is a Level 3 qualification, learners will need to have a good standard of written and verbal communication skills (written skills, for example, would need to be at Level 2+).

Minimum age restriction

Learners must be age 16+ to enrol.

Average completion timeframe

You can cancel/pause your study at anytime. This means that if your personal circumstances change (time available to study, financial pressures etc.), you can cancel/pause your study and payments. If you decide to return to your studies at a later date, you can simply reactivate your subscription and continue from where you left off (we will save all your course progress). Using our subscription service you are not tied into a credit agreement.  

Assessment requirements

You will be assessed through a combination of observations, case studies, witness statements, written questions, and discussions.

Placement or Practical required

Learners must be working in a care environment (whether that is employed, or they are on a temporary placement), and they must have a supervisor or manager who can verify their work when necessary (as per the criteria). Please note: The term verify does not mean the same as 'signing work off' - it is someone who can confirm that the learner did what they are saying they did. Our assessor will make the judgement as to whether the work submitted meets the criteria. If on a placement it must be for at least 50 hours, over a period of time in their studies.

If placement or practical required, when?

Learners should be asked if they have a Placement agreed. They will need to upload this in assignment 1.

Exams required

Direct observations in the workplace are required with this course. Our assessors will organise observations as necessary, with learners.

Observation by us required

Direct observations in the workplace are required with this course. Our assessors will organise observations as necessary, with learners.

Certification Timeframe

Learners typically receive their certification within 12 weeks.

Unit 1: Promote communication in care settings

On completion of this unit, you will:

• Understand why effective communication is important in the work setting
• Understand the variety in peoples’ communication needs and preferences
• Be able to communicate effectively with others
• Be able to meet the communication and language needs, wishes and preferences of individuals
• Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs and preferences
• Understand principles and practice of confidentiality in care settings

Unit 2: Handling information in adult care

On completion of this unit, you will:

• Understand requirements for handling information in care settings
• Be able to implement good practice in handling information

Unit 3: Promote own continuous personal and professional development

On completion of this unit, you will:

• Know what is required to be competent in own role
• Be able to assess own personal and professional development needs, and plan and record progress
• Understand the value of reflective practice
• Be able to use reflective practice to improve ways of working
• Be able to develop leadership behaviours

Unit 4: Person-centred practice, choice and independence

On completion of this unit, you will:

• Understand the application of person[1]centred practices in care settings
• Understand the importance of individuals’ relationships
• Be able to apply person-centred approaches
• Be able to promote individuals’ rights to make choices
• Be able to promote individuals’ independence
• Understand the role of risk assessments in promoting person[1]centred approaches, choice and independence

Unit 5: Understand how to promote personal wellbeing

On completion of this unit, you will:

• Understand own wellbeing
• Understand the importance of maintaining and improving own wellbeing
• Know how to maintain and improve own wellbeing
• Know how to manage own stress and anxiety

Unit 6: Promote equality, diversity, inclusion and human rights in care settings

On completion of this unit, you will:

• Understand influences on working practices to promote equality, diversity, inclusion and human rights
• Understand the importance of equality, diversity, inclusion and human rights within your work setting
• Know how to promote equality, diversity, inclusion and human rights
• Be able to work in an inclusive way

Unit 7: Promote health and safety in care settings

On completion of this unit, you will:

• Understand own responsibilities, and the responsibilities of others, relating to health and safety
• Understand procedures for responding to accidents and sudden illness
• Be able to carry out own responsibilities for health and safety
• Be able to move and handle equipment and other objects safely
• Be able to handle hazardous substances and materials
• Be able to promote fire safety in the work setting
• Be able to implement security measures in the work setting

Unit 8: Support the health and wellbeing of individuals in a care setting

On completion of this unit, you will:

• Understand the importance of individuals’ wellbeing
• Know how to monitor individuals’ health and wellbeing
• Be able to assess and respond to changes in an individual’s health and wellbeing
• Be able to promote individuals’ health and wellbeing

Unit 9: Scope and responsibilities of an adult care worker

On completion of this unit, you will:

• Understand agreed ways of working
• Be able to work in ways that are agreed with the employer
• Understand working relationships in adult care settings
• Be able to work in partnership with others

Unit 10: Understand duty of care

On completion of this unit, you will:

• Understand how duty of care contributes to safe practice
• Know how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care
• Know how to respond to comments and complaints
• Know how to recognise and respond to adverse events, incidents, errors and near misses

Unit 11: Understand how to safeguard individuals

On completion of this unit, you will:

• Understand the national and local context of safeguarding and protection from abuse and neglect
• Know how to recognise signs of abuse and neglect
• Understand ways to reduce the likelihood of abuse or neglect occurring
• Know how to respond to suspected or disclosed abuse and neglect
• Know how to recognise and report unsafe practices
• Understand the principles of online safety

Unit 12: Understand mental capacity and restrictive practices

On completion of this unit, you will:

• Understand the principles of mental capacity in adult care
• Understand the application of the principles of mental capacity and consent
• Understand restrictive practices

Unit 13: Infection prevention and control in a care setting

On completion of this unit, you will:

• Understand own role in the prevention and control of the spread of infection
• Be able to work in ways to prevent and control the spread of infection

Unit 14: Principles of advocacy

On completion of this unit, you will:

• Understand advocacy in health and social care
• Understand the principles and values underpinning advocacy
• Understand the roles and responsibilities of an advocate
• Understand how to provide advocacy support
• Understand how to safeguard the wellbeing of individuals during advocacy

Unit 15: Managing pain and discomfort

On completion of this unit, you will:

• Understand the experience and impact of pain and discomfort
• Understand how to assess and monitor pain and discomfort
• Understand approaches to pain management and minimising discomfort
• Understand legislation and guidance relating to pain management and minimising discomfort
• Be able to support individuals to manage pain and discomfort
• Be able to monitor, record and report on the management of individuals’ pain or discomfort

Unit 16: Understand personalisation in adult care

On completion of this unit, you will:

• Understand personalisation in adult care
• Understand systems that promote personalisation
• Understand how to implement personalisation in practice

Unit 17: Support person-centred thinking, planning and review

On completion of this unit, you will:

• Understand principles and practice of person-centred thinking, planning and review
• Understand the context of person-centred thinking, planning and review
• Understand own role in person-centred planning
• Be able to implement person-centred thinking, planning and review

Unit 18: Awareness of the Mental Capacity Act 2005

On completion of this unit, you will:

• Understand the importance of the Mental Capacity Act 2005
• Understand the key elements of the Mental Capacity Act 2005
• Understand ‘restraint’ as defined in the s6(4) Mental Capacity Act 2005
• Understand the importance of complying with the Mental Capacity Act 2005 Code of Practice when working with individuals who lack capacity

Unit 19: Understand social prescribing

On completion of this unit, you will:

• Understand factors which impact on health and wellbeing
• Understand the policy for social prescribing
• Understand social prescribing in practice
• Understand the role and responsibilities of the frontline health and care practitioner in relation to social prescribing
• Understand outcomes of social prescribing

As part of the assessment for this qualification, you will be required to undergo direct observation in a suitable environment. 

• All study materials
• Study Guide
• Full Tutor and Admin support
• The course fee includes the awarding body registration and certification fee (valued at up to £75.00).