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Grievance, Discipline and Dismissal (Byte Size Skills Course)

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  • 1 units

In this course, we are concerned with dissatisfaction. Grievance is a solemn word that we rarely use in general conversation, but has a specific meaning when applied in the workplace. It describes a feeling of dissatisfaction by an individual employee which is sufficiently strong for that person to decide to "take on" the employer, by formally expressing that dissatisfaction and seeking redress. In this action, the employee has the support of law. There has been a long-standing requirement for employers to inform employees about the arrangements for resolving a grievance, but a judgement in 1995 (W A Goold (Pearmak) Ltd v. McConnell and anon, 1995, IRLR 516) declared that employers had a duty to provide such a procedure.

Discipline is a word closely related to punishment, but it again has a specific meaning in the workplace, as being the opposite of grievance. If managers, representing the employer, are not satisfied with the work performance of an employee, they have recourse to disciplinary processes and procedures. These are not specifically directed at punishment and should be based on mutual trust and confidence that they are a means of resolving a problem rather than legitimising punishment.

Dismissal is a more straightforward word, meaning the point at which the employer terminates the contract of employment. There is considerable law surrounding this act, but in this unit we deal only with the broad principles. The employee is not necessarily passive in dismissal. There is provision, as was shown in the Holness case, for the employee to resign and then claim constructive dismissal (and compensation) because of unreasonable behaviour by the employer.

On completion of your course, you will receive two certificates:

Certificate 1 is issued by Stonebridge Associated Colleges: Grievance, Discipline and Dismissal (Byte Size Skills Course) Certificate

Grievance, Discipline and Dismissal (Byte Size Skills Course) Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Stonebridge

On successful completion of your course your qualification is awarded. You will receive an attractively presented Diploma or Certificate issued by Stonebridge Associated Colleges, this will also allow you to use the letters SAC. Dip. or SAC. Cert. after your name.

Stonebridge Associated Colleges is one of the leading (and biggest) distance education colleges in the U.K and internationally. We have many thousands of students studying with us at any one time from locations all over the world. Our diplomas will always count towards your future, and will improve your prospects of future employment or higher level study etc. by proving that you have studied to a certain level, that you have proficiency in your chosen subjects and that you are interested in your field of choice. Education is always an investment in your future and you will find this to be the case with our qualifications in your jurisdiction.

Introduction


Objectives

 

Grievance and discipline

 

Obedience to authority

 

Discipline

 

Grievance

 

Rules and keeping them

 

Grievance procedure

 

Disciplinary Procedure

 

Grievance and disciplinary interviewing

 

Dismissal

 

Summary

 

References


Further reading


Self Assessment

 

Tutor-marked Question Paper

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support

In this course, we are concerned with dissatisfaction. Grievance is a solemn word that we rarely use in general conversation, but has a specific meaning when applied in the workplace. It describes a feeling of dissatisfaction by an individual employee which is sufficiently strong for that person to decide to "take on" the employer, by formally expressing that dissatisfaction and seeking redress. In this action, the employee has the support of law. There has been a long-standing requirement for employers to inform employees about the arrangements for resolving a grievance, but a judgement in 1995 (W A Goold (Pearmak) Ltd v. McConnell and anon, 1995, IRLR 516) declared that employers had a duty to provide such a procedure.

Discipline is a word closely related to punishment, but it again has a specific meaning in the workplace, as being the opposite of grievance. If managers, representing the employer, are not satisfied with the work performance of an employee, they have recourse to disciplinary processes and procedures. These are not specifically directed at punishment and should be based on mutual trust and confidence that they are a means of resolving a problem rather than legitimising punishment.

Dismissal is a more straightforward word, meaning the point at which the employer terminates the contract of employment. There is considerable law surrounding this act, but in this unit we deal only with the broad principles. The employee is not necessarily passive in dismissal. There is provision, as was shown in the Holness case, for the employee to resign and then claim constructive dismissal (and compensation) because of unreasonable behaviour by the employer.

On completion of your course, you will receive two certificates:

Certificate 1 is issued by Stonebridge Associated Colleges: Grievance, Discipline and Dismissal (Byte Size Skills Course) Certificate

Grievance, Discipline and Dismissal (Byte Size Skills Course) Certificate issued by Stonebridge Associated Colleges, to view a sample of the college’s award, please click here.

Requirements for Entry

There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.

Professional Membership

On completion of this course you will be eligible to join the following Professional Associations(s):

Stonebridge

On successful completion of your course your qualification is awarded. You will receive an attractively presented Diploma or Certificate issued by Stonebridge Associated Colleges, this will also allow you to use the letters SAC. Dip. or SAC. Cert. after your name.

Stonebridge Associated Colleges is one of the leading (and biggest) distance education colleges in the U.K and internationally. We have many thousands of students studying with us at any one time from locations all over the world. Our diplomas will always count towards your future, and will improve your prospects of future employment or higher level study etc. by proving that you have studied to a certain level, that you have proficiency in your chosen subjects and that you are interested in your field of choice. Education is always an investment in your future and you will find this to be the case with our qualifications in your jurisdiction.

Introduction


Objectives

 

Grievance and discipline

 

Obedience to authority

 

Discipline

 

Grievance

 

Rules and keeping them

 

Grievance procedure

 

Disciplinary Procedure

 

Grievance and disciplinary interviewing

 

Dismissal

 

Summary

 

References


Further reading


Self Assessment

 

Tutor-marked Question Paper

What's Included

  • All study materials
  • Study Guide
  • Full Tutor and Admin support
SALE Up to 40% OFF
Ends midnight Monday 21st January
SALE ends in:
Easy Payment plans
Just £19.99 deposit
Ends midnight Monday 21st January

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