Level 2 Adult Social Care Certificate.

This qualification is designed for learners aged 19 and above working in adult social care in England.

Minimum Age Restriction

19

Average Completion Timeframe

You have 24 months to complete this course, however, the flexibility of online learning makes it possible for many learners to finish the programme much sooner.

Certification Timeframe

Learners typically receive their certification within 12 weeks, though this can be longer if an EQA sample is required.

Course Fees

All course fees, inclusive of all payment plans including our Premium Credit Limited option, must be settled before certification can be ordered.

*You will have access to the course for 24 months.

Unit 1: Understand own role and responsibilities in adult social care

Upon successful completion of the unit, you will:

• Understand own role
• Be able to work in ways that have been agreed with the employer
• Understand working relationships in adult social care
• Be able to work in partnership with others

Unit 2: Personal development in adult social care settings

Upon successful completion of the unit, you will:

• Be able to agree a personal development plan (PDP)
• Be able to develop own knowledge, skills and understanding

Unit 3: Duty of care in adult social care

Upon successful completion of the unit, you will:

• Understand duty of care, duty of candour and individual rights
• Understand the support available for addressing dilemmas that may arise about duty of care
• Be able to deal with comments and complaints
• Know how to respond to incidents, errors and near misses
• Be able to deal with confrontation and difficult situations

Unit 4: Equality, diversity, inclusion and human rights in adult social care

Upon successful completion of the unit, you will:

• Understand the importance of equality, diversity, inclusion, and human rights
• Be able to work in an inclusive way
• Know how to access information, advice and support about equality, diversity, inclusion, and human rights

Unit 5: Work in a person-centred way

Upon successful completion of the unit, you will:

• Understand person-centred values
• Understand working in a person-centred way
• Understand the meaning of mental capacity when providing person-centred care
• Be able to support the individual to be comfortable and make changes to address factors that may be causing pain, discomfort, or emotional distress
• Be able to support the individual to maintain their identity, self-esteem, spiritual and overall wellbeing
• Be able to support the individual using person-centred values

Unit 6: Communication in adult social care

Upon successful completion of the unit, you will:

• Understand the importance of effective communication in the workplace
• Understand how to meet the communication and language needs, wishes and preferences of individuals
• Understand how to promote effective communication with individuals
• Be able to use appropriate communication with individuals and support the safe use of communication aids and technologies
• Understand the principles and practices relating to confidentiality

Unit 7: Privacy and dignity in adult social care settings

Upon successful completion of the unit, you will:

• Understand the principles that underpin privacy and dignity in care
• Be able to maintain the privacy and dignity of the individuals in their care
• Be able to support an individual’s right to make choices
• Be able to support individuals in making choices about their care
• Understand how to support active participation
• Be able to support individuals in active participation of their own care

Unit 8: Support individuals to meet nutrition and hydration needs

Upon successful completion of the unit, you will:

• Understand the principles of food safety
• Understand the principles of nutrition and hydration
• Be able to support individuals to meet nutrition and hydration needs

Unit 9: Awareness of mental health conditions and dementia

Upon successful completion of the unit, you will:

• Understand the needs and experiences of people living with mental health conditions or dementia
• Understand the importance of early identification of mental health conditions and dementia
• Understand aspects of personalised care which support an individual living with a mental health condition or dementia
• Understand the reasonable adjustments which may be necessary in health and care delivery for an individual living with a mental health condition or dementia
• Understand how legal frameworks and guidelines support individuals living with a mental health condition or dementia

Unit 10: Safeguarding adults

Upon successful completion of the unit, you will:

• Be able to apply the principles of adult safeguarding
• Understand ways to reduce the likelihood of abuse
• Know how to respond to suspected or disclosed abuse
• Understand how to protect individuals from harm and abuse (locally and nationally)
• Understand restrictive practices

Unit 11: Safeguarding children

Upon successful completion of the unit, you will:

• Know how to safeguard children

Unit 12: Health, safety and principles of basic life support

Upon successful completion of the unit, you will:

• Understand own responsibilities, and the responsibilities of others, relating to health and safety in the work setting
• Understand risk assessment
• Understand medication and healthcare tasks
• Be able to handle hazardous substances
• Understand how to promote fire safety
• Understand how to work safely and securely
• Be able to move and assist individuals and/or objects safely
• Understand procedures for responding to accidents, sudden illness and providing basic life support
• Know how to manage own mental health and personal wellbeing

Unit 13: Handling information

Upon successful completion of the unit, you will:

• Be able to handle information

Unit 14: Infection prevention and control

Upon successful completion of the unit, you will:

• Be able to prevent the spread of infection

Unit 15: Awareness of learning disability and autism

Upon successful completion of the unit, you will:

• Understand the needs and experiences of people with a learning disability and autistic people
• Understand how to meet the communication and information needs of people with a learning disability and autistic people
• Understand reasonable adjustments which may be necessary in health and care delivery
• Understand how legislation and guidance supports people with a learning disability and autistic people

You will need to complete an internally assessed and externally quality-assured portfolio of evidence. Skills-based learning outcomes (LOs) and assessment criteria (AC) must be assessed via direct observation in the workplace as the main source of evidence and be carried out over an appropriate period of time. A minimum of one direct observation of practice is required.

Placement Required

Learners must spend a minimum of 40 hours working, volunteering or on practical placement to be able to show competence in both knowledge and skills.